Hotel Dieu Hospital — Hospital in Kingston

Reviews of Hotel Dieu Hospital

• Alexis

  Added 2016.10.07

  This used to be a good hospital. Not anymore... Like others have said, staff here is rude and people stand around and chat a lot! Watch out for the nurse Nancy... she is so incredibly rude and feels you should be doing her job for her! I'm glad I don't live in Kingston anymore! If you need medical care, drive to another city, because they don't care in this one!
• Patrick

  Added 2016.05.15

  As well, this hospital should absolutely give phone calls to arrange appointments instead of just blanket mailing the time and date and expecting you to take it or call to cancel it..a quick phone call and actually leave a damn voice mail would go a long way to increasing patient satisfaction, they do not seem to be in a rush to do this, take months and months to get any type of calling you, do not leave voice mail, but sure enough will send snail mail for "please donate"
• Isaac

  Added 2016.02.09

  Giving 1 star because I can't rate zero. Unprofessional and uncaring. Came here seeking help a few times as my condition was worsening. They told me to come back if things changed or got worse, so I did. They did three tests overall and would reference those tests even some as old as a month old when I returned with new or worsening symptoms. Since the old test results didn't show any problems, they quickly dismissed any new symptoms I was displaying. Come here if you want to be treated like a loon over and over. Here's an idea, listen to your patients and have some empathy! I wouldn't come back here if I was dying, which I'm likely to sooner now that I didn't get any help. Totally unprofessional!
• Alex

  Added 2015.04.22

  I like this hospital BUT
• Jeremiah

  Added 2015.03.27

  I have a neurologist I NEED to keep in contact with, can never get in touch with him, scheduling is a mess for something that is "need to take care of before situation gets worse"
• Brandon

  Added 2014.03.25

  I feel comfortable in this hospital more than any other I have been at in my life, but their parking design as well as their appointment scheduling is a major crapshoot to say the least.
• Nicholas

  Added 2013.12.29

  do proper phone call/voice mail for appointment scheduling with at least giving information on who you must call back instead of just seeing the phone number of who may have called.
• Xavier

  Added 2013.12.10

  Because I had a cough in which I was wearing a mask me along with two other people had to sit on steel chairs in an extremely cold hallway after almost 3 hours I finally went in and asked a nurse if someone knew we were there. She was extremely rude and said of course we know your there and then within 20 minutes we were all brought into rooms. My understanding is that this is an urgent care clinic and it’s a first come first serve but obviously that is not the case as I sat in the hallway for 3 hours and than the room for another two all the people that came in after me have since been seen and got to go home. This was the worst service I’ve ever had by health care professionals.
• Nicholas

  Added 2013.09.26

  number 1, the parking pass thing needs to be better, that is, when put in the voucher for parking pass it should be a 1-insert card 2-print receipt 3-pay method type thing..last 2 times was at this hospital did not get a receipt because of the way machine is set up, it eats your pass to print out the one needed to leave the parking garage, some folks like me need the receipt for tax purposes, should not have to fight with machine to get one.
• Hannah

  Added 2013.07.23

  Hi everyone. I had my dental cyst removal surgery on 13.09 .2017 . I was treated very well by everyone. No racism at all. God bless all of you. Lots of love and respect. DR YIM IS ALWAYS A GOOD MAN. God bless again.