Avis Car Rental — Car Rental in Kingston

Reviews of Avis Car Rental

• Austin

  Added 2016.09.20

  I made a call to the Avis Kingston Airport location inquiring about a one way rental to Toronto, as my car had broken down. I informed them that I may be later than their closing time of 4PM since I was waiting for a tow truck, and was told that it wouldn't be an issue at all provided I wasn't arriving too long after 4PM. I subsequently called at 3PM and again at 3:40PM updating my status, while being reassured that someone was waiting for me with a car. Luckily, I thought, I arrived at 3:55pm only to find that they had closed for the day. Ultimately, someone came back to the location due to another customer with a late pickup and that is what saved me as far as getting a car.
• Richard

  Added 2016.01.03

  I was informed that 80 Bloor Street East, Toronto, was my drop off location and I would be charged at a rate of $35/day plus additional fees. We agreed that it was a good price and I left. When I arrived at 80 Bloor Street East, approximately 1AM, the vehicle I was rented was too large to fit in the parking lot. I returned the next morning at approximately 10:20AM, and the staff was quick to tell me that, despite my agreement, they were not going to take my vehicle since it did not fit, and that it would be my responsibility to bring it somewhere else. I told them that under no circumstance would I bring it anywhere other than where I had agreed to take it initially. They reluctantly closed my rental.
• Christopher

  Added 2015.08.31

  Given a dirty car with snot on the steering wheel. The guy at the counter tried to tell me it was clean! The agent had to drive me to their other location to get another vehicle. What a waste of time!
• Jaden

  Added 2014.12.23

  They then informed me that the total cost would be close to $500, at a daily rate of $350. I was never quoted that and never agreed to that price. They called the Kingston branch to verify, and the owner(?) told me that they made a mistake on the quote and that was too bad for me and am still liable to the 10x increased day rate.
• Eric

  Added 2014.11.09

  Then AVIS corporate said they won't help me since AVIS EMPLOYEES MOVED THE DROPOFF LOCATION.
• Carlos

  Added 2014.11.04

  I received my invoice and it reflects the $350/day and $65/hr. My agreement shows, in three places, $35/day and $95/hour. Additionally, it shows my drop off location as College Street Avis, so as you can see the two documents are awash with discrepancies.
• Jose

  Added 2014.10.17

  Got to the airport and no one was around. Called customer service and was told they were in a different country and couldn't do anything. There are 4 other people here waiting.
• Isaiah

  Added 2014.03.12

  Upon speaking to an Avis Canada customer service representative on the phone, he informed me that he only sees an agreement to bring the vehicle to the Toronto Pearson Airport location at $350/day, and I have no idea where this location came into play as neither of the documents state this one. I can only be led to believe that the owner(?), upon realizing his mistake, attempted to conceal the initial estimate.
• Antonio

  Added 2014.02.11

  Tl;Dr: These guys are total scam artists.
• Xavier

  Added 2013.09.14

  Awful experience